Implementation of IT system

I think there have many external and internal factors will make a worker resist the implementation. For the external factors such as lack of equipment, unreliability, lack of technical support and other resource – related issues [1]; for example: the investment is large when the company decide to change their working environment from traditional way to the technology way. So at the beginning of the changing, the company will consider their budget very carefully. In this time, the new technology equipment will be very limited. Under this situation, two or three person share one laptop or the new machine, this will make them have the time crash when they use the new equipment. If they have the time crash when they using the computer to calculate the financial report, other person who can not use the computer will give up using it, if this situation happens very often, the employees will have the conflict mode to use the new equipment and finally give up using the new equipments. Meanwhile, lack of the technical support and enough resource also will make the resistance happen.
For the internal factors such as the organizational culture, beliefs about the training and technology, and openness to change are also obvious in the new technology [1]. For example, the new technology such as the computer, remote video meeting will make the business and work convenient and fast, but these new technologies also will have some negative influence such as reduce the face – to – face chance among the staff in the company, the employees lack of communication with each other and the beliefs and trust with each other also will reduce under this situation.

The manager aware of these problems and first they can create chance for employees to contact with other in order to increasing their face – to – face chance. For example, if the finance department have some technology problems such as the how to use the new calculation software, the technology department can take some short classes for the finance department employees to teach them how to use the new software. This can build the reliable among the employees. Then, the company should invest more fund to build up new equipment, more equipments will reduce more time crash of using the equipments. All these ways can build employees’ confidence to learn the new technology and use the new equipment.

After the workers accept the new technology, these new technologies will change their individual’s work. For example, the traditional way of doing the financial report is using the calculator, this will cost many time on calculating. After using the accounting software, the finance department can reduce the calculating time and meanwhile the accuracy also will increase. Under these obviously change of working; the manager insures that the implementation of new technology can be positive rather than negative by taking initiative. So in the long run, organizations may take advantage of the flexibility of information technology through alternations in physical and organizational structure. “Location independence” of work permits remote collaboration and remote supervision. Physical location of work can be determined by criteria such as employee needs rather than location of physical resources. Ideally, organizational and employee need for flexibility should be combined in such a way that both benefit. [2]

Reference:
[1] Online Submission, Turkish Online Journal of Educational Technology--TOJET v6 n1 Jan 2007 http://www.eric.ed.gov/ERICWebPortal/custom/portlets/recordDetails/detailmini.jsp?_nfpb=true&_&ERICExtSearch_SearchValue_0=ED500073&ERICExtSearch_SearchType_0=no&accno=ED500073

[2] Olson, Margrethe H, “Impact of Information Technology in Work Organization: A Positive View”, 1984, Stern School of Business, New York University, IS – 84 – 92,